AI superpowers for modern care teams
Automate busywork and focus on what matters most—your patients.
AI triage and patient help, powered by Clara
Patient
Hi there - my 3 year old daughter Annie has a fever of 102.5. What should I do?
Clara by Vital
That sounds uncomfortable-fevers can definitely make little ones feel out of sorts. Let's get a clearer picture:
How is your child acting overall-are they alert and responsive, or more tired and hard to wake?
Patient
She's alert and responsive, just cranky
Clara by Vital
Fever can make kids cranky, but it's a good sign that she's still alert and responsive. How long ago did her fever start? This will help us know what to watch for next.
How it works
Vital combines cutting-edge AI with medical oversight to streamline patient communication. Every message follows evidence-based protocols, ensuring safe, accurate care—while giving your staff time back.
Smarter patient messaging
Patients text your practice. Our AI agent, Clara, handles common questions using clinically approved responses and flags anything unusual for staff review.
Built-in triage & urgency sorting
Messages are automatically categorized by urgency and care type. Your team gets context-rich threads, complete with recommended next steps.
Instant scheduling
When care is needed, Clara offers appointment times directly in the conversation—no phone tag, no staff involvement.
Always improving
Clara learns from every exchange, adapting to your practice's workflows and improving responses over time.
The AI advantage
By intelligently managing patient communications, Vital delivers measurable benefits to your practice:
Save 15+ hours weekly
Automate up to 70% of routine patient inquiries, freeing your staff to focus on higher-value care activities.
Boost revenue 5%+
Convert more patient inquiries into scheduled visits through intelligent triage and proactive appointment suggestions.
24/7 patient engagement
Provide immediate, clinically-sound responses at any hour, enhancing patient satisfaction and loyalty to your practice.
Features
SMS-based communication
No apps to download—patients use their existing text messaging
HIPAA-compliant texting
Secure text messaging that protects patient information
Text-to-schedule
Convert text conversations to booked appointments, automatically
Team collaboration
Multiple staff members can manage patient text conversations through one dashboard
Ready to transform your patient communications?
Join practices that are increasing patient access while lowering provider burnout.